About Us

Bulla was originally founded over 100 years ago by three families. We take pride in creating new and exciting products for everyone, but we also appreciate and uphold time-honoured traditions. We are still owned and made in country Australia by the same three families. Six generations on, Bulla products are made with care and shared with love.

Proudly Australian

Bulla Family Dairy remains one of Australia’s largest family owned dairy companies, taking pride in its long standing history and local heritage. Colac, a provincial town located in Victoria’s western district was chosen as a key site for Bulla’s operations. Blessed by rich fertile soil, it provides Bulla with an abundance of first quality milk and cream that form the basis of its premium dairy product range.

    Cream

      Sour Cream

        Cottage Cheese

          Spreadable Cheese

            Bulla Real Dairy

              Creamy Classics

                Sticks

                  Frozen Yoghurt

                    Bulla Dairy Foods is a 100% Australian family owned company which has been run by the same three families for more than 100 years. Bulla's passion for dairy extends well beyond the grocery channel and we are proud to leverage over 100 years of dairy experience to be a leading brand and manufacturer in the Foodservice, QSR, Industrial and B2B channels.

                    Click Here to visit the Bulla Foodservice website

                    head office

                    Address: 15 Swann Drive, Derrimut, VIC, 3030
                    Postal Address: P.O. Box 318, Sunshine MDC, VIC 3020

                    general enquiries

                    1800 001 332 (Monday to Friday 9am to 5pm AEST)
                    service@bulla.com.au

                    customer orders

                    1300 134 992 (Monday to Friday 9am to 4pm AEST)
                    orders@bulla.com.au

                    customer feedback

                    03 9931 7888 (Monday to Friday 8.30am to 4.30pm AEST)
                    service@bulla.com.au

                    frequently asked questions

                    click here to view our FAQ

                    Chilled Dairy

                    Address: 91-149 Forest Street, Colac, VIC, 3250
                    Postal Address: P.O. Box 6 Colac, VIC, 3250

                    Frozen Dairy Dandenong

                    Address: 13 Swift Way, Dandenong South, VIC, 3175

                    Frozen Dairy Colac

                    Address: 43 Connor Street,Colac, VIC, 3250
                    Postal Address: P.O. Box 6 Colac, VIC, 3250

                    Frozen Dairy Mulgrave

                    Address: 39 Miles Street, Mulgrave, VIC, 3071

                    FREQUENTLY ASKED QUESTIONS (AND ANSWERS):

                     

                    Do your products contain palm oil?

                    Bulla shares the concerns of all Australians about the impacts of deforestation and we are continually exploring ways to reduce and eliminate the sourcing of palm oil derived ingredients from our supply chain.

                    To that end Bulla supports the production of sustainable palm oil and is a member of the Roundtable on Sustainable Palm Oil (RSPO). The RSPO is a non-profit group that promotes palm oil production practices that help to reduce deforestation.

                    Bulla has RSPO mass balance certification which means that a guaranteed proportion of any palm oil we use is from RSPO certified plantations.  Bulla is currently investigating non palm oil options and certified sustainable segregated palm oil options for our products.  

                    Are your products Halal Certified?

                    Bulla has obtained Halal Certification for a range of our Chilled and Frozen products from the Australian Federation of Islamic Council and we also have a range of products that are Halal Suitable.

                    “Halal Certified” means the product has been certified by the Australian Federation of Islamic Council whereas, “Halal Suitable” means the ingredients in the product would meet Certification requirements if applied for.

                    Halal certification of our facilities and processes has been obtained in order to label our certified products as Halal and ensure they are able to be enjoyed by Muslim consumers as well as other non-Muslim consumers. Muslim consumers have certain religious beliefs that prevent them from consuming particular substances such as alcohol and certain animal products.

                    Are any of your products Nut Free?

                    This is a serious question because some nut allergies can be life threatening if not diagnosed and treated properly.

                    It is therefore very important for our consumers to understand whether there are any nuts in our products. A product may not contain nuts as an ingredient but it may still contain traces of nuts if products are made on the same factory line as products that do contain nuts. This is because some nuts have airborne particles which means there is a chance that other products made in the facility could contain traces of nuts.

                    Bulla label all products made in the same facility as products that contain nuts with an allergen statement which says “may contain traces of nuts”. It is very important for consumers who have nut allergies to check for this statement prior to consuming any product.

                    So back to the question. The answer is that if the label does not contain the “may contain traces of nuts” then it is nut free. Many of Bulla’s products are completely nut free and two great examples are Bulla’s Creamy Classics Choc Chip real ice cream and Bulla’s Sweet Chilli Cottage Cheese.

                     

                    Are your products Gluten Free?

                    If you have coeliac disease then a strict gluten-free diet is the only medical treatment to enable your gut to heal and improve your symptoms. Gluten is a protein found in:

                    • Wheat (including spelt)
                    • Rye
                    • Barley
                    • Oats

                     

                    If you are coeliac or otherwise feel gluten intolerant you should always check the label for the above ingredients before consuming the product.

                    As a general rule plain cheese, cream, milk, sour cream and yogurt are examples of gluten free products. Most of our delicious Ice Creams and Creams are also gluten free. The exceptions are those products containing wheat, rye, barley or oats such as Bulla Creamy Classics Cookies & Cream and Bulla Crunch ice creams which lists “wheat flour” as an ingredient on the label.
                     

                    Can I freeze your Bulla Creams?

                    It is recommended to our customers that our Bulla Creams are not frozen as it may affect the taste or texture qualities of the cream.

                    What are your Emulsifiers derived from?

                    Emulsifiers 471, 476 and 477 are derived from vegetable, as well as Thickeners 407A and 412.

                    Are any of your products Vegetarian friendly?

                    Some of our Bulla products are not suitable for vegetarians as they contain gelatine (derived from bovine) and/or colour 120 (derived from beetle - cochineal, carmines).

                    All emulsifiers used are derived from vegetable origins. A great example of vegetarian friendly Bulla products are the delicious Bulla Creamy Classic Vanilla Real Ice Cream and Bulla Original Cottage Cheese.

                    Do any of your products contain Genetically Modified Material?

                    No Bulla product is considered to be a Genetically Modified Food for the purposes of the Food Standards Code. You can be assured of this by simply checking the label because the Food Standards Code requires that the label on a package of genetically modified food must include the statement ‘genetically modified’ in conjunction with the name of that food or ingredient or processing aid.

                    If you are interested the Food Standards Code defines genetically modified food as food that is, or contains as an ingredient, including a processing aid, a food produced using gene technology which –

                    (a)        contains novel DNA and/or novel protein; or
                    (b)        has altered characteristics;

                    but does not include –

                    (c)         highly refined food, other than that with altered characteristics, where the effect of the refining process is to remove novel DNA and/or novel protein;
                    (d)        a processing aid or food additive, except where novel DNA and/or novel protein from the processing aid or food additive remains present in the food to which it has been added;
                    (e)        flavours present in the food in a concentration no more than 1g/kg; or
                    (f)          a food, ingredient, or processing aid in which genetically modified food is unintentionally present in a quantity of no more than 10g/kg per ingredient.

                    What is your Gelatine derived from?

                    Gelatine can be used as a stabilizer, thickener, or texturizer in foods such as yogurt and cream cheese. The Gelatine in our products is sourced from Australia and is derived from bovine (cattle).

                    Are your cows 100 % grass or grain fed? And are the cows treated with antibiotics or hormones?

                    As Bulla utilises milk from various parts of South West Victoria, a combination of both grass feed and grain feed methods are used which is largely dependent on the time of year.

                    It is standard practise to treat cows that have infections with antibiotics.  With this in mind our suppliers have a number of protocols and procedures to ensure that cows treated are not being milked.  In addition to this Bulla tests and checks for the presence of antibiotics in all incoming milk and cream deliveries and as a precautionary measure to ensure no antibiotic milk is utilised within our manufacturing process.

                    Are your creams pasteurised?

                    The short answer is “Yes”!

                    Raw milk is milk from cows, sheep, or goats that has not been pasteurised to kill harmful bacteria. This raw, unpasteurised milk can carry dangerous bacteria such as Salmonella, E. coli, and Listeria, which are responsible for causing numerous foodborne illnesses.

                    This is the reason why ALL milk used in our Creams and Ice Creams has undergone a heat treatment known as Pasteurisation.

                    Pasteurisation is a process that was first developed by Louis Pasteur in 1864 that kills harmful bacteria by heating milk to a specific temperature for a set period of time. Research shows no meaningful difference in the nutritional values of pasteurized and unpasteurised milk.

                    My question has not been answered by any of the above FAQ’s – What can I do now?

                    You can contact one of our friendly customer service representatives via the contact form or write to PO Box 318, Sunshine VIC 3020 – alternatively you can call us on 1800 001 332 and we will endeavour to assist you and your enquiry as soon as possible.